Register.com sends an email message when they receive our transfer request. You have three (3) days to reply to that email message, either approving or denying the transfer, or register.com automatically denies the transfer. This is a policy of register.com and we have no control over it.

NOTE: You must initiate transfers at least 10 days before your domain registration expires, or the transfer may not be successful. If your domain name expires during the transfer process, we cannot complete it. Also note that ICANN regulations prohibit transferring a domain name that has been registered or previously transferred within the last 60 days.

To Transfer a .EU Domain

1. Go to the Domain Transfer page on our Web site.
2. Enter the domain name you want to transfer and select the .eu extension.
3. Click Go.
4. Verify that this is the domain name you want to transfer and click Proceed to Checkout.
5. Continue through the checkout process: select your nameservers and verify your .EU eligibility.

When you complete the checkout process, we will notify the EU registry about your transfer request.

When the EU registry receives your request, they will contact you by email to verify that you want to transfer your domain.

After you submit your request, you will have up to 14 days to respond to the EU validation email and confirm that this is a valid transfer.

IMPORTANT! Respond to the email from the EU registry as quickly as possible. If you do not respond within 14 days, they will cancel the transfer and you will have to start the process over again. You will lose the money you paid for the transfer request and must purchase a new domain transfer request.

To Change the Registrant Account for a Domain Name

1. Log in to your Account Manager.
2. From the Domain Names menu, select Manage Domains.
3. In the Domain Control Center window, select the domain name(s) you want to change.
4. Click the Account Change button.
5. In the New Registrant area, enter the following:

   First Name and Last Name

   The new registrant's first and last name.

   Organization

   The name of the organization that is the legal registrant of the domain, if any.

   Address 1 and Address 2

   The new registrant's address.

   City, State, Zip Code, and Country

   The new registrant's city, state, ZIP Code, and country.

   Phone

   The new registrant's phone number.

   Fax

   The new registrant's fax number, if any.

   Email

   The new registrant's email address.

6. If the domain name registrant is an organization, and you agree that the organization is the legal registrant, select I certify that the specified organization.
7. Read the Domain Name Change Registrant Agreement, and if you agree to the terms, select For security purposes I authorize.
8. Click Continue. A list of the services associated with the domain name displays. These services will be cancelled.
9. Click Continue.
10. Click OK.

NOTE: The transaction ID and security code we sent to the new registrant expires after 10 days.

To Make Your Domain Private Using the Domain Control Center

1. Log in to your Account Manager.
2. From the Domain Names menu, click Manage Domains.
3. In the Domain Control Center, use the checkboxes to select the domain name(s) you want to add privacy to.
4. Click Upgrade.
5. Select Add Private Registration.
6. Click Continue.
7. Select whether you want to Use Existing Private Registration Account or Create a New Private Registration Account.
8. Review the Domain Name Proxy Agreement, and if you agree, select I have read.
9. Click Continue.
10. Continue through the checkout process.

Before you try to migrate content, make sure that the account on the server you're migrating from is a "sudo" account. Otherwise, you will get a permissions error when you try to migrate.

To Add an Account to the "sudo" File on a Plesk Server

1. In your browser, log in to Plesk (on your previous server) and verify that the user are using to transfer content has SSH access.
2. Log in to your server using SSH.
3. At the command line, type su and use the password for the primary user ID on your server.
4. Once you have root access, type visudo to open the sudo file you need to edit.

5. NOTE: Do not edit this file using the standard vi editor. Use visudo instead.

6. In the User Privilege section, add the following line, where "USER" is the user ID you created in Plesk:
7. USER ALL=(ALL) ALL
8. Type :wq to close visudo.

After you add your account to the sudo file on the server you are transferring content from, you can connect to your new server and use the Migration Manager to transfer your content.

To Migrate Domain Names, Web Sites, and User Accounts from One Version of Plesk to Another

1. Log in to Plesk (on your new server) as Admin.
2. From the System menu, select Server.
3. Under Services, select Migration Manager.
4. Enter the IP Address for the server you want to transfer content from.
5. Log in with the user account you added to the sudo file on your server.
6. Enter the password for your user account.
7. Click Next to upload the data.
8. The Migration Manager will guide you through the remainder of the process.

Transferring the registration of a domain name removes the domain name from your list of registered domain names and places it in the new registrant's account.

To Transfer the Registration of a Domain

1. Log in to your Account Manager.
2. From the Domain Names menu, click Manage Domains.
3. Select the check box for the domain you want to sell, and then click Change Account.
4. In the right pane, type the new registrant's information.
5. Click Save Changes.

The NEW REGISTRANT will be notified by email with instructions on how to complete the process and assume registration of the domain name.

Domain Transfer Process:

1. You should advise your administrative contact that the domain name is being transferred.
2. We send an email message to your administrative contact by the next business day to request transfer approval.
3. When this acceptance is received, we send a transfer request to the registry.
4. The registry sends an email message to your current registrar.
5. Most likely, your current registrar sends your administrative contact an email message to ask for your approval of the transfer to our registry. Please respond as directed.
6. Your current registrar sends an acceptance or rejection notice to the registry.
7. The registry sends an email notice of the acceptance or rejection to us.
8. We send you an email message to inform you that the transfer is complete. Should the transfer fail, we will inform you.

Helpful hints:

• ICANN regulations prohibit transferring a domain name that has been registered or previously transferred within the last 60 days.
• Verify that the email address for the domain name's administrative contact at your current registrar is correct. This is the address we are required to contact to request approval for the transfer.
• After we have notified you that the transfer is complete, log on to your account and verify the contact information for your domain. Inaccurate or incomplete contact data may result in the cancellation of your domain name.
• If the domain name is locked, the transfer will fail. Contact your current registrar in order to unlock your domain name.

To prepare to transfer a domain from us, you must unlock the domain. There is a 60 day transfer restriction period for new or renewed registrations, recently transferred domains, or changes to the registrant's contact name. For more information, see Locking and Unlocking Your Domain Name.

After unlocking your domain, you can initiate a transfer with your new registrar. When you complete the process with the new registrar, we send you an email message that includes instructions for authorizing the transfer away from us. If you do not authorize or deny the transfer request within five days, we automatically complete the transfer.